Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
friendly staff
convenient location
dated rooms
inconsistent location
6.2/10
Nice
Rooms
5.1
Location
6.7
Service
6.3
Dining
7.7
Guest reviews
6.2/10
based on 7 reviews
7.7
7.7/10 based on 2813 reviews
Francis
United States,
April
2024
5.8/10
My stay at the hotel was quite mixed. The rooms were showing their age and had some strange sounds that made me feel uncomfortable, but I did appreciate the friendliness of the staff. The location was convenient for some attractions but far from others, and the dining experience was enjoyable despite being a bit pricey. The facilities were decent overall.
Rooms
5.0
I had some unsettling experiences in my room, with strange sounds and a stuffy atmosphere that left me feeling unwell the next day.
Service
7.0
The staff, although forgetting our request for an extra robe, were generally helpful and friendly during our stay.
Location
5.0
The hotel's location was a bit of a mixed bag - while close to some amenities like cafes and public transport, it was far from certain main attractions, making it inconvenient for tourists.
Dining
7.0
The dining experience was good overall, with a nice variety of options, but the prices were a bit on the higher side.
Facilities
6.0
The hotel's facilities were decent and met our basic needs during our stay.
friendly staff
dated rooms
Tony
United Kingdom,
April
2024
5.2/10
The hotel could do with a refurbishment as the fitouts are a little outdated, but it's situated in a nice quiet neighborhood with quick access to places like the main square and train station. The breakfast is a major disappointment due to staff, but overall, it's a fairly good value for money option in Munich.
Rooms
5.0
The rooms were very dirty and need renovation. Wi-Fi comes at an extra charge and was out of function.
Service
5.0
The service wasn't professional and subpar for a 5-star hotel, but some staff members who spoke English and German were very helpful.
Location
7.0
The location is in a nice quiet neighborhood, close to groceries, cafes, and restaurants, along with proximity to the English Garden park.
Dining
7.0
The dining experience is generally good, especially the breakfast, although some staff can be a letdown.
Facilities
5.0
The hotel has a range of facilities, but could benefit from a refurbishment.
Ernest
United Kingdom,
March
2024
6.8/10
The hotel's location is very convenient for accessing town and the airport, with good standards fulfilled for the Christmas Markets. The dining experience was wonderful, but the rooms had issues with a strong smell of old cigars and stale cigarette smoke mixed with cheap aftershave.
Rooms
5.0
The rooms had a strong smell of old cigars and stale cigarette smoke concealed by cheap aftershave.
Service
7.0
The staff was mostly helpful, even allowing an extension after checkout to match flight times.
Location
8.0
The hotel is about 40 minutes from the airport, with convenient access to the U-Bahn or tram.
Dining
8.0
The dining experience was wonderful, with a range of local cold cuts available.
Facilities
7.0
Facilities were on the expected level for a Westin hotel.
Convenient location
Strong smell in rooms
Henry
United Kingdom,
March
2024
7.6/10
The hotel offers double beds, bath, and rain shower, but the room faces the noisy main road, making it difficult to relax. The bathroom is cleaned, and the bed sheet is arranged, though the A/C settings do not regulate the cold effectively.
Rooms
6.0
The room was quite noisy due to facing the main road and had difficulty adjusting the A/C settings for warmth.
Service
7.0
The staff were friendly and accommodating, especially when we had to extend our stay due to unforeseen circumstances.
Location
8.0
The hotel is conveniently located with easy tram access and close to the U-Bahn, making it suitable for those with cars as free parking is available in the area.
Dining
8.0
The dining experience was enjoyable with friendly and helpful staff, offering a variety of food options and pre-packaged products.
Facilities
9.0
The hotel offers room service, car hire, dry cleaning, valet parking, and a welcome drink for guests.
Jeffrey
United States,
January
2024
6.8/10
I stayed at the hotel and found the rooms to be spacious, clean, comfortable, and quiet. The spa area was really nice but had two instances of dirty and not clean rooms. The service was friendly and helpful overall, but there was an unpleasant experience with the porter who seemed indifferent. The location was decent but not scenic, and there were limitations to TV channels and services like minibar and parking. The dining experience was really good with a wide selection, including an organic section. Overall, the facilities were satisfactory, but some cleanliness issues were noted.
Rooms
7.0
The rooms were spacious, clean, comfortable, and quiet.
Service
6.0
The service was mostly friendly and helpful, but there was a concerning incident with the porter.
Location
6.0
The location was decent but not particularly scenic, with some limitations on TV channels and services.
Dining
8.0
The dining experience was really good with a variety of food options, including an organic section.
Facilities
7.0
The facilities were satisfactory, but there were some cleanliness issues noted.
Glenn
United States,
July
2023
7.4/10
I recently stayed at the Westin and had a mixed experience. The rooms, while needing redecoration due to scratch marks, were comfortable and had a fantastic desk, especially for business travelers. The service was friendly and accommodating, but some issues, like being asked to pay extra for basic services, left me disappointed. The location was convenient for getting around, with access to groceries, cafes, and public transportation, but being farther from the main tourist areas was a downside. The dining experience was enjoyable with great views and good food. Overall, a decent stay with room for improvement.
Rooms
7.0
Despite needing redecoration with scratch marks, the rooms were comfortable with a fantastic desk, perfect for business stays.
Service
6.0
The staff was very friendly and accommodating, but there were instances of feeling pressured to pay extra for services that should be standard in a 5-star hotel.
Location
8.0
The hotel's location was convenient with access to groceries, cafes, public transport, and a decent distance from the airport. However, being away from downtown attractions might not suit all guests.
Dining
8.0
Dining at the hotel was a pleasant experience with beautiful views and good food. No complaints about the quality of the meals.
Facilities
8.0
The hotel offered a variety of facilities, enhancing the overall experience.
Peter
United Kingdom,
June
2023
5.6/10
I have mixed feelings about this hotel. The rooms were in pretty bad shape, but the service was friendly and efficient. The location was a bit suburban with not much to do, but the dining experience was great with lots of variety. The facilities were lacking in some areas, mainly needing renovations.
Rooms
5.0
The rooms were in pretty bad shape.
Service
8.0
The service was friendly and efficient.
Location
5.0
The location was a bit suburban with not a lot to do.
Dining
8.0
The dining experience was great with lots of variety.
The Victory At Mersea
Euro Hotel
Woodlands Lodge Hotel
Barcelo Sants
Crowne Plaza Dublin Airport By Ihg
Doubletree By Hilton Tulsa At Warren Place
Radisson Blu Hotel And Spa, Limerick
The Ritz-Carlton, Doha
Kempinski Hotel Adriatic Istria Croatia
Menlo Park Hotel
Maxx Royal Kemer Resort
Best Western Premier Why Hotel